Privacy Policy
Last updated: 25 June 2026
Mazan is a legal-intake and case-management platform operated by YallaPs (“we”, “us”). It helps law firms receive and manage client enquiries over WhatsApp. This policy explains what we collect and how we use it.
Information we collect
- Messages and media you send to a firm’s WhatsApp number (text, voice notes, images, and documents) for legal intake and case handling.
- Contact details such as your name and phone number.
- Case information you provide (incident details, dates, and documents) needed to assess and handle your matter.
How we use your information
- To receive your enquiry and route it to the relevant law firm.
- To prepare documents, reminders, and updates related to your matter.
- To operate, secure, and improve the service.
We do not sell your personal data or use it for advertising.
Who we share it with
Your information is shared with the law firm you contacted, which is the controller of your data for the purpose of providing legal services. We use trusted service providers (cloud hosting, messaging, and AI processing) solely to operate the platform on the firm’s behalf, under confidentiality and data-processing terms.
We communicate through the WhatsApp Business Platform. Your use of WhatsApp is also governed by WhatsApp’s own terms and privacy policy.
Data retention
We keep your information for as long as needed to provide legal services and to meet legal and professional obligations, then delete or anonymize it.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to the law firm’s legal and professional record-keeping obligations. Contact the firm you engaged, or us at the address below.
Security
We protect your information with encryption in transit, access controls, and private document storage.
Contact
YallaPs: rami@leapthelimit.com